Question 1

Do you ship internationally? What are the charges?

Accepted Answer

Yes we do. At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order.

Question 2

When can i expect my order?

Accepted Answer

Your order will be processed up to 2 business days to be ready for delivery.
Your order will be delivered within 4 - 7 business days

Orders are shipped on business days only. Business days are Monday to Friday, 9am – 6pm, excluding national holidays in Singapore.

For orders done before 3pm, processing day will be counted on that day. For orders done after 3pm, processing day will start on the next business day. Processing up to 2 business days. To track your order, please input your tracking number here.

Question 3

How do I track my order?

Accepted Answer

Once your order has been dispatched from our warehouse you will receive a shipping confirmation email with your tracking number and link to track your order online.

There may be some delay between the status of an order being updated on the website, however the carrier usually updates their information within one business day.

Question 4

What is your return policy?

Accepted Answer

All returns are to be made within 14 days from the purchase date.  For more information on our return and refunds policies, you can contact us at hello@c2plus.sg

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