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Frequently Asked Questions

Product Info

Do you ship internationally? What are the charges?


Yes we do. At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order.




When can i expect my order?


Your order will be processed up to 2 business days to be ready for delivery.
Your order will be delivered within 1 – 3 business days
Orders are shipped on business days only. Business days are Monday to Friday, 9am – 6pm, excluding national holidays in Singapore.
For orders done before 3pm, processing day will be counted on that day. For orders done after 3pm, processing day will start on the next business day. Processing up to 2 business days. To track your order, please input your tracking number here.




How do I track my order?


Once your order has been dispatched from our warehouse you will receive a shipping confirmation email with your tracking number and link to track your order online.

There may be some delay between the status of an order being updated on the website, however the carrier usually updates their information within one business day.




What is your return policy?


You’re going to love our products so much that we guarantee it. In the unlikely chance you’re not a fan, contact us at hello@c2plus.sg.





Production & Sustainability Info

Where is C2+ made?


C2+ is made locally in Singapore with minimal outsourcing




Where are your ingredient sourced?





What is the production process that goes into making C2+?





What is closed-loop manufacturing?


Under a closed-loop system, the same materials are used over and over again to create new products. Instead of raw materials, our disinfectant manufacturing process uses this continuous cycle of improvments to ensure materials are always through through this loop.




What is C2+ commitment to Sustainability?


Developed with your short- and long- term needs in mind, C2+ offers a safer, more effective and earth-friendly alternative in a sea of chemical-used options and reduce your carbon foot print from your daily cleaning. Social - Enhancing quality of life and reducing risks to health and well-being Environmental - Increasing positive impacts and reducing negative impacts on our ecosystem Economic - Building economic strength and prosperity for an enterprise and its stakeholders




What does it mean when we say our products are biodegradable?


C2+ products will not pollute the environment. Our ingredients are able to degrade into nature without any harmful properties to its surrounding.





Shipping & Returns

Do you ship internationally? What are the charges?


Yes we do. At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order.




When can i expect my order?


Your order will be processed up to 2 business days to be ready for delivery.
Your order will be delivered within 1 – 3 business days
Orders are shipped on business days only. Business days are Monday to Friday, 9am – 6pm, excluding national holidays in Singapore.
For orders done before 3pm, processing day will be counted on that day. For orders done after 3pm, processing day will start on the next business day. Processing up to 2 business days. To track your order, please input your tracking number here.




How do I track my order?


Once your order has been dispatched from our warehouse you will receive a shipping confirmation email with your tracking number and link to track your order online.

There may be some delay between the status of an order being updated on the website, however the carrier usually updates their information within one business day.




What is your return policy?


You’re going to love our products so much that we guarantee it. In the unlikely chance you’re not a fan, contact us at hello@c2plus.sg.





Disinfectant

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